Shipping policy

Shipping Rates

Elderwoods offers the following shipping options:

FREE Shipping = orders of $120 or more (exclusions* apply)

$7.99 shipping = orders under $120

$3.99 shipping for TCG Singles = orders under $50 (Free if over $50)

*exclusions

• Minimum purchase threshold is before sales tax.
• Free shipping not available for heavy or irregular shaped items ($13.99 shipping fee) & extra heavy items ($19.99 shipping fee).
• Offer applies to standard shipping only.
• Additional handling fees, exclusions and restrictions may apply.

Additional Information

Elderwoods currently does not ship outside of the United States or to Alaska, Hawaii or US territories.

Please note that shipping addresses cannot be a PO Box.

Elderwoods ships orders using USPS or UPS or FedEx at our discretion. We send out packages Monday through Friday, typically the day after we receive your order and payment. The time in transit varies by carriers but typically ranges from 2-5 days once it leaves our store.

Please note that in the case that a package is returned to Elderwoods because of insufficient address (or of the like), you will have to pay the actual shipping cost to have the order shipped a second time (even if the order qualified for free shipping the first time). If this results in the cancellation of an order, then there will be a 10% restocking fee. If there are fees for Elderwoods to accept the package back because of insufficient address or refusal of package, then the customer is also responsible for paying those fees as well and they will be taken out of the refund.

Elderwoods is not responsible for contacting customers to check for the most up to date address. It is the customers responsibility to update their address with Elderwoods if they move. We will not redirect packages at our cost in the case that a customer gives an inaccurate address or fails to update the address on an order before the order ships and the customer will assume the cost if the package is sent back to Elderwoods.

Elderwoods is not responsible for lost or stolen packages. If your tracking number states delivered, please reach out to the appropriate shipping company.

If you are shipping your Elderwoods purchase to a secondary location after it arrives to where you originally had us send the package to, we cannot be held responsible if damage occurs during this secondary shipment.

Until the time Elderwoods ships your order or you pick up your order at our store, Elderwoods may modify, decline, or cancel your order placed on our Sites, or any portion thereof, even after you receive an order confirmation.

Elderwoods reserves the right to prohibit purchases made by resellers (companies or individuals that purchase items for the purpose of selling them instead of using them). If Elderwoods believes that an individual/business is purchasing for the purpose of reselling they will notify that individual/business via the email on file. Future attempts to purchase from these individuals/businesses may be cancelled and a 10% restocking fee may be withheld from purchase amount.

Elderwoods reserves the right to cancel any orders for any reason at any time. If we need to cancel an order, we will email the customer. Elderwoods is under no obligation to obtain permission or acknowledgment prior to canceling the order.

All prices, features, content, and specifications listed on our Sites are subject to change at any time without notice.

This offer is subject to change, can be altered or terminated by Elderwoods at its sole discretion at any time and without notice.